Do you measure your customer experience consistently? Which key figures are important to you and why? Here’s an insight into the CX key figures.
No one can avoid the topic of Customer Experience (CX). Successful companies know that. We show what CX is all about.
Organizations that carefully manage the customer experience maximize customer satisfaction and improve revenue. We name the reasons and the way to get there.
Has the machine decoded human language yet? How Natural Language Processing (NLP) is used today and what it is capable of tomorrow.
Data-based decisions require Smart Data. Big data cleansing and precise questions help reduce the load of data.
What is learning agility and how can you improve it? We’ve come up with seven steps to help you along the way.
How models help to capture and describe employee relations. An interview with Felix Horner, Pathway Architect at echonovum.
Why organizations need to understand their employees to grow sustainably: an interview with Felix Horner, Pathway Architect at echonovum.
The software company echonovum launches an intelligent insights platform for managers in order to simplify data-driven decisions.
Digital transformation requires learning agility: find out how insights can help you secure the future competitiveness of your company!